Information about the provider under Article 5 of the Directive on electronic commerce (2000/31/EC)
Provider
EUROPE SOFTWARE PARTNER AND PAYMENT SOLUTIONS OÜ
Valge tn 13
11415 Tallinn, Harju maakond
Estonia
Legal form: osaühing (OÜ), private limited company under Estonian law
Shop name: VivaKeys
Represented by
Markus Scherreik, Managing Director (juhatuse liige), address as above.
Contact
Email: office@vivakeys.de
Telephone: +372 668 3082
Contact form: Contact
For data protection matters, please write to datenschutz@vivakeys.de. Details are in our Privacy Policy.
Register and taxes
Register: Estonian Commercial Register (Äriregister), registration department of Tartu County Court (Tartu Maakohtu registriosakond)
Registry code (registrikood): 16599004
VAT identification number: EE102549922
“VivaKeys” is a European Union trade mark registered with the European Union Intellectual Property Office (EUIPO), no. 018801285.
What we offer
We sell digital products: activation keys for software with the associated right of use. We are neither the manufacturer nor the rights holder of the software offered and do not grant licenses of our own. Use of the software is governed by the license terms of the respective manufacturer.
Trademarks, product names and logos of the manufacturers belong to their owners. We use them only to identify the products offered.
Consumer dispute resolution
If you are not satisfied with us, please write to us first at office@vivakeys.de. Most issues can be resolved fastest this way.
We are not obliged and have not undertaken to participate in dispute resolution proceedings before a consumer arbitration body. Independently of this, as a consumer you can contact the body responsible for businesses established in Estonia once we have rejected a claim or you do not accept our proposed solution:
Tarbijavaidluste komisjon (Consumer Disputes Committee)
at the Tarbijakaitse ja Tehnilise Järelevalve Amet (Consumer Protection and Technical Regulatory Authority)
Endla 10a, 10122 Tallinn, Estonia
Telephone: +372 667 2000, consumer advice: +372 620 1707
Website: ttja.ee/en/tarbijavaidluste-komisjon
Good to know: The procedure there is free of charge for consumers. It is conducted in Estonian; you may, however, submit your application in another language, in which case the committee may request a translation. Each party bears its own costs, for example for translations. The committee’s decision is not binding.
Consumers resident in the European Union, Norway or Iceland can also contact the European Consumer Centre in their country (European Consumer Centres Network, ECC-Net) free of charge in a dispute with a business from another country. It advises and mediates but does not decide.
Content and links
We are responsible for our own content on this website under the general laws. The operators of linked third-party websites are responsible for their content. If we become aware of an infringement on a linked page, we remove the link.
Texts, images and design of this website are protected. Any use beyond what is permitted by law requires our prior consent.
Last updated: 9 November 2026